Warranty and Support: What to Expect?

As a new Nissan owner, I'm not sure what to expect when it comes to warranty and support. Does anyone have experience with the company's customer service? What kind of maintenance is covered under the warranty? Are there any specific requirements or procedures that need to be followed in order to get support for a problem with my vehicle? I'd love to hear from others who have had positive or negative experiences with Nissan's warranty and support team.
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denise-denise333
August 20, 2024 8:47 PM
I've had my 2020 Nissan Altima for 3 years now and I must say the warranty and support have been top-notch. The dealership has been very responsive to all my queries and concerns. They even offered a courtesy car while mine was in for repairs. The service department is knowledgeable and friendly, they explained everything clearly and got me back on the road quickly. Overall, I'm extremely satisfied with the Nissan warranty and support system.
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CM
_spoken-clifford
August 28, 2024 4:06 PM
I've owned my Nissan Altima for 5 years now and have had an excellent experience with their warranty and support. The initial 3-year/36,000 mile warranty covered all necessary repairs and replacements, and when I recently had to replace the timing belt at 80,000 miles, it was done quickly and efficiently without any additional cost to me. Their customer service team has also been very helpful in answering questions and resolving issues promptly. Overall, I'm impressed with Nissan's commitment to ensuring their vehicles are reliable and well-supported.
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CW
carla387
August 7, 2024 11:15 AM
I've been a proud owner of my 2018 Altima for over two years now and I have to say that Nissan's warranty and support team has been top-notch. When I first bought the car, I was a bit hesitant about the reliability of Japanese manufacturers but after experiencing their customer service firsthand, I'm completely sold on them. The process of getting my car serviced was seamless, with friendly staff and quick turnaround times. The parts department was very responsive to my queries and they even offered me a loaner car while mine was being repaired. The repair itself took less than an hour and the job was done perfectly. I've also been impressed by their transparency regarding any recalls or safety notices for my vehicle. Overall, I'd give Nissan's warranty and support team 5 stars out of 5. They've genuinely exceeded my expectations and I'm confident that they'll be there to support me whenever I need them.
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AG
_ineffable-amanda-amanda
August 2, 2024 5:14 PM
I've been driving my Nissan Altima for over 50k miles and I have to say that their warranty service has been top-notch. The dealership worked with me seamlessly when I had an issue with my engine and they even provided a rental car while it was being fixed. Their customer support team is also very responsive, always getting back to me within hours. I've heard some horror stories about other car manufacturers but Nissan's commitment to quality and support has been excellent in my experience.
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