Service and Warranty Issues

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JC
_cosmopolitan-judy
August 15, 2024 12:11 PM
I recently purchased a used BMW X3 and have been experiencing recurring issues with the vehicle's electrical system. Despite visiting multiple dealerships and speaking with various service representatives, I've yet to receive a satisfactory explanation for these problems or any meaningful compensation. My concerns include inconsistent performance, faulty infotainment systems, and frequent diagnostic codes. Has anyone else encountered similar experiences or found effective solutions?
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PT
picturesque-pamela-pamela
September 7, 2024 8:25 AM
I've had my 2018 M3 in for repairs three times already due to a faulty transmission issue that was supposed to be covered under warranty. Still waiting on BMW to respond to my inquiries. Anyone else having similar problems?
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RR
raymond713
August 25, 2024 3:26 PM
I recently purchased my first BMW X3 and while I'm extremely satisfied with the performance and features of the vehicle, I've had some issues with the service department. Despite scheduling appointments in advance, I've consistently experienced long wait times and a lack of communication regarding the status of my repairs. Additionally, one of the visits was botched due to a misdiagnosed problem which required further work.
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DM
dietary-donna
September 6, 2024 2:40 PM
I recently purchased a brand new BMW X5 but unfortunately, I've experienced some issues with the car's transmission, which is still under warranty. The dealership has been less than helpful in resolving the problem in a timely manner so far.
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RW
_richard894
August 23, 2024 1:38 AM
I recently purchased my first BMW, a 3-series, and while I'm loving the performance and handling, I've been having some issues with the service department. Specifically, I took it in for a routine oil change and software update and was told that the updated navigation system would require an additional $1,000 to be installed. When I questioned this, they explained that it was a "factory upgrade" and not covered under warranty. As someone who's never had any issues with maintenance before, this seemed excessive. Has anyone else had similar experiences?
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JL
_emphatic-jerry
August 17, 2024 9:19 AM
I recently purchased a new BMW X5 and was shocked to discover that the car had several issues straight out of the box. The service centre seemed overwhelmed and couldn't get me an appointment for over a week despite my being told it would be within 24 hours when I brought it in initially. When the car did finally come back, the same issues persisted and were barely even addressed by the mechanic. Not only that but they added to the list with some new problems I'd never experienced before owning the car. Their warranty process is also a nightmare, extremely slow and uncooperative, almost like they want you to just go away and not bother them. The whole experience has really soured my opinion on BMW's service and overall support for their customers.
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DT
_naturalistic-donna-donna
August 21, 2024 8:38 AM
I recently purchased a used BMW M3 and have been experiencing some issues with the transmission. Despite being under warranty, the dealer has been uncooperative and unwilling to address the problem in a timely manner, leaving me wondering about the overall service quality of BMW.
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AC
flowing-alan
September 12, 2024 8:37 PM
I've had my eye on a used 328i for months now and I'm planning to take it in for a service check soon. I was reading through some of the reviews online and I noticed that there are a lot of complaints about BMW's service and warranty policies. Has anyone else had any issues with getting their car serviced or repaired under warranty? I've heard that the waiting times at dealerships can be pretty long, is this true?
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TS
disdainful-thomas-thomas
September 1, 2024 7:31 AM
I recently purchased my first BMW, a used X3, and while I'm loving the performance and handling, I've been having some issues with the service department. My car has been in for repairs three times already, and each time they've found something new to fix that wasn't covered under warranty. The last visit was particularly frustrating as they claimed it was my fault for not properly maintaining the vehicle when clearly the problem was a manufacturing defect. I'm starting to think that BMW's service network is not designed with customers in mind but rather as a profit center. They seem to be nickel-and-diming me on every little thing, and I'm getting tired of their excuses. Has anyone else experienced similar issues with their BMW? Are there any suggestions for how to navigate the system and get what I paid for?
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SS
fraternal-sharon
September 1, 2024 6:03 AM
I recently purchased my 3 series and have been experiencing issues with the vehicle's electronics system. I've taken it to the dealership multiple times for repairs, but they keep saying it's a "software issue" and it'll be fixed in the next update. Feeling frustrated with BMW's service department.
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